Business Support Coordinator

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Job Description

People First - At Takeda we are dedicated to improving the health and well-being of all people and bringing them the hope of a brighter future. It is our passion that transforms every job into meaningful action. Our people are the heart of Takeda.

For Takeda UK we are looking for a

Business Support Coordinator

in a permanent position/ full time at our Paddington location.

Our Business Support Coordinator is part of a cross-functional role that collaborates with Takeda’s Business Units across UK and Ireland, as well as external service providers. He/she will be part of a fast-paced, occasionally challenging environment.

A key part of this role involves liaising with internal Business Unit customers to enhance the quality of meeting records and ensure general compliance in the company’s CRM system.

This role plays a pivotal part in championing compliance, improving local work practices, and enhancing process efficiency to uphold high standards within the business.

Exceptional attention to detail and superb communication skills are essential for success in this role.

Your tasks in detail:

• Review meeting records within the CRM system, identifying any errors/omissions to ensure all meeting records are accurate and compliant.
• Review and authorise processing of all expenditure relating to meetings in line with Company guidelines.
• Process payments within the Finance system, InvoiceTrack, and support vendors/users with queries relating to payment dates.
• Support users with contracting process and with meeting arrangements, e.g. booking of venue and payment of venue, as required.
• Using MS Excel skills to accurately record and update database/trackers.
• Attend meetings with internal stakeholders, either in-person or virtually, to review processes and collaborate with them to ensure that processes are efficient, enhanced, and aligned with current guidelines and system changes.
• Update and maintain the team SharePoint, working in collaboration with relevant stakeholders to ensure accuracy of content.
• Drive the development and enhancement of Reports/Dashboards (both in-house and in partnership with external partners)
• Develop reports using various data sources to ascertain the value of the services we provide, enabling data-driven decision making to help redefine those services and develop appropriate training.
• Actively participate in developing and delivering training

Your profile:

• Educated to ‘A Level’ or higher or equivalent,
• Experience of / exposure to finance, procurement, and expense systems – e.g. Veeva CRM, Ariba, Invoice Track, Concur, SharePoint
• Computer literate, including Excel (ability to produce, edit and maintain reports) and PowerPoint (ability to produce slides)
• Proficient user of Microsoft Office suite (Outlook / Excel / PowerPoint / Word)
• Experience of working within the guidance of strict regulation and/or guidelines
• High level of personal organisational skills with meticulous attention to detail. Strong administrative organisation skills and ability to meet deadlines.
• Excellent communication skills both written and verbal, with strong interpersonal skills when dealing with internal and external customers.
• High level of accuracy in terms of verbal and written communication and numerical data checking skills
• Capable of taking a proactive approach and using own initiative
• Ability to operate independently and collaboration and team working skills.
• Ability to learn and navigate new systems.
• Excellent problem-solving and decision-making skills
• Excellent presentation skills

What you can look forward to with us:

• Appreciative working atmosphere in an international and exciting working environment with a wide range of development opportunities
• Independent work with the opportunity to play a part in shaping an innovative company
• Professional and personal development opportunities

Empowering our people to shine

At Takeda, we earn the trust of society and our customers through our values of Takeda-ism: Integrity, Fairness, Honesty, Perseverance. We incorporate these values in everything we do. They represent who we are and how we act. They help us make decisions that we can be proud of today and in the future. We enable our employees to develop their full potential. As a global top employer, we offer exciting career paths, promote innovation and strive for top performance in everything we do. Takeda fosters an inclusive, collaborative and international work environment where our teams are united by their relentless commitment to our goal of improving people's health and creating a better future for the world. Learn more at takedajobs.com.

Diversity, Equity and Inclusion

Takeda is committed to foster diversity, equity and inclusion. Hiring decisions are based entirely on qualifications and are made regardless of gender, ethnic origin, religion, sexual orientation, age or disability.

If you are interested in this opportunity, we look forward to receiving your application via our online tool!

For further questions, please contact: Jennifer Kriedemann | Talent Acquisition Partner EUCAN | E-Mail: jennifer.kriedemann@takeda.com

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